1. Does the product require assembly? Does it come with instructions?

Our folding document trays are designed to be simple structures and can usually be assembled without tools. Some products come with simple illustrated instructions for quick and easy installation.

2. How long does it take to ship after placing an order?

Orders are usually processed and shipped within 3 working days. After shipment, you will receive a confirmation email with a logistics tracking number.

3. Can I change the order information?

If you want to change the delivery address or product information, please contact us as soon as possible at azurecore@trayfold.com. If the order has not been shipped, we will do our best to assist in the change.

4. What if the product is damaged when received?

Please take a photo and contact us by email within 48 hours after receiving the package. We will reissue or refund you according to the situation.

5. Does it support international delivery?

Yes, we provide delivery services to multiple countries and regions. The shipping cost and time will be displayed on the checkout page.

6. How do I apply for a return?

Please refer to our return policy and submit a return request via email, stating the order number and reason.