FAQ

Orders & shipping

How much is shipping?

Shipping is free on every order.

How long does delivery take?

Orders ship within 1–2 business days and are delivered in 4–9 days.

Where do you ship?

The United States, the United Kingdom, Australia and Europe (all EU countries plus Norway, Switzerland, Iceland, Liechtenstein, Andorra, Monaco, San Marino and Vatican City).

How do I track my order?

We email you a tracking number as soon as your order ships. You can also use our Track your order page.

Using TrayFold

What can I roast on it?

Ham, chicken, a turkey crown, wings, bacon and roasted vegetables. Unsnap it flat and it works for cookies too. It's made for roasting, not for soups or stews.

Does it go straight on the oven rack?

Yes. Snap the corners and it holds the drippings on its own. You can also set it inside a sheet pan.

How big is it?

TrayFold is 42 × 29.5 cm, sized for a whole chicken, a ham or a turkey crown. TrayFold Mini is 30 × 21 cm.

How do I clean it?

Let it cool, unsnap the corners and peel off the baked-on layer. Rinse with warm soapy water.

Is it reusable?

Yes, TrayFold is made to be used again and again.

Bundles & returns

How do the bundle discounts work?

Buy 2 TrayFolds and save 20%, buy 3 and save 33%. The discount is applied automatically in your cart.

What if I don't like it?

Every order comes with a 30-day money-back guarantee. Email us within 30 days of delivery and we'll refund you. See our Refund Policy.

My TrayFold arrived damaged. What now?

Send a photo to trayfoldd@gmail.com and we'll send a replacement or refund you in full.

Still have a question?

Email us at trayfoldd@gmail.com or use our contact form.